Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Call centre operator Emergia is to open a new centre in Barcelona where 500 new jobs will be created. Another 300 workers will be relocated from the site in Hospitalet de Llobregat. The company generated a turnover of EUR 70mn in 2010 and foresee to reach a turnover of EUR 120mn in 2011.
Eurofound (2011), Emergia, Business expansion in Spain, factsheet number 72545, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/72545.