Type
Outsourcing
Country
Netherlands
Region
Location of affected unit(s)
Sector
Information / Communication
Information Communication Services
Telecommunications
61 - Telecommunications

4,000 - 5,000 jobs
Number of planned job losses
Job loss
Announcement Date
21 April 2011
Employment effect (start)
1 June 2011
Foreseen end date
1 June 2015

Description

Telecom company KPN has announced it will cut between 4,000 and 5,000 jobs in the Netherlands in the coming four years. A large proportion of these jobs will be outsourced to India. The job cuts are attributed to the loss of turnover in the traditional telecom activities, due to the increasing use of social media and various software like ping and voip. Unions and the central Works Council reacted opposed the decision.

UPDATE: On 23 April 2012 KPN announed it will increase the speed of the restructuring with two years, finalizing the process already in 2013. Background is the increasing loss of turnover in its mobile phone netwerk, due to freely available services like Skype and Facebook.


Sources

  • 24 April 2012: NRC Handelsblad
  • 22 April 2011: De Volkskrant

Citation

Eurofound (2011), KPN, Outsourcing in Netherlands, factsheet number 72086, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/72086.