The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
New offshoring locations
341 jobs Number of planned job losses
Announcement Date
31 March 2011
Employment effect (start)
Foreseen end date
Description
Yell has announced that it is to close call centres in Bristol and Newport, and relocate most order processing activities in Glasgow and Reading to India. The company said that the economic climate and the move from call to digital media were the main reasons for the relocation. The move will affect 100 employees in Bristol, 45 in Newport, 78 in Reading and 60 in Glasgow.
Sources
31 March 2011: BBC Website
Citation
Eurofound (2011), Yell, Offshoring/Delocalisation in United Kingdom, factsheet number 71825, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/71825.
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