Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Finnish telecommunications operator DNA announced that it is to open two new call centres, which will employ about 160 employees.
DNA offers mobile phone, broadband, and cable television services, which are marketed through its subsidiary DNA Kauppa. The new service centres in Helsinki and Lahti will serve old customers, take new orders, and also market DNA's services. DNA has similar centres in several other cities.
Eurofound (2011), DNA Kauppa, Business expansion in Finland, factsheet number 71808, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/71808.