Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Contact Center, a call center, recruited additional 200 employees in its Torun unit. New workplaces were created as a result of the contract with a large telecommunications company - Orange. The workers joined the company on a temporary 6 month contract with a possibility sign a permanent contract if their performance was satisfactory.Contact Center was founded in 1999. The company operates in 17 cities across Poland and employs about 2.500 people.
Eurofound (2010), Contact Center, Business expansion in Poland, factsheet number 71760, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/71760.