Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Walter Services Austria, a call center employing some 160 employees, is planning on hiring 100 additional workers, making it the biggest employer in the region by 2012. The call center, which has taken over the call center company Ringo and its 60 employees in 2009, has recruited a big order from a large customer from the mobile phone sector, making the expansion necessary.
Eurofound (2011), Walter Services Austria, Business expansion in Austria, factsheet number 71646, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/71646.