Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
On 21 January 2011 Grupa Telekomunikacja Polska (TP Polish Telecom) announced that it will cut approximately 530 jobs in Orange Customer Service in 2011. The Orange Customer Service is a subsidiary company, which was created in late September 2010 (see factsheet 16095). Also 270 redundancies were announced within the mother company TP (see factsheet 16753). The company plans to implement a voluntary redundancy scheme. The TP has already consulted the trade unions on the restructuring plan.
Eurofound (2011), Orange Customer Service, Internal restructuring in Poland, factsheet number 71528, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/71528.