Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Telecommunication giant Vodafone has announced plans to close its Banbury customer relations centre in 2011 resulting in the loss of 400 jobs. The closure is part of company efforts to improve efficiency. A spokeswoman said the Banbury centre had many little teams carrying out different tasks, but that Vodafone wanted "bigger, more specialist teams". 200 of the posts will move to other Vodafone sites at Newark in Nottinghamshire, Stoke-on-Trent in Staffordshire and Didsbury, Manchester.
Eurofound (2010), Vodafone, Closure in United Kingdom, factsheet number 71026, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/71026.