Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Sitel, a company which operates call centers, announced its intention to cut 200 jobs at its site in Diegem (Flanders). In September, the management announced its decision to close its call center in Geel (Flanders) which created 116 job reductions. Negotiations with trade unions will start soon. "We cannot confirm exactly the number of job losses because our activity is very sensitive to market fluctuations but we will try to limit the social impact", said Inge Verdoodt, the regional manager.
Eurofound (2010), Sitel, Internal restructuring in Belgium, factsheet number 70972, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/70972.