Type
Closure
Country
United Kingdom
Region
South West; Devon; Plymouth
Location of affected unit(s)
Sector
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

180 jobs
Number of planned job losses
Job loss
Announcement Date
1 March 2010
Employment effect (start)
Foreseen end date
30 June 2010

Description

118-118 telephone directory inquiries company announced plans to close its call centre in Plymouth in June 2010 resulting in the loss of 180 jobs. The closure was blamed on an increase in the customers using the internet to access information. Employees are being offered voluntary redundancies and some of the staff are being given the chance to apply for vacancies at 118-118 call centres in South Wales.


Sources

  • 1 March 2010: BBC News ()

Citation

Eurofound (2010), 118-118, Closure in United Kingdom, factsheet number 70270, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/70270.