Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Credit and debt recovery firm Mackenzie Hall is to recruit 100 more staff to its Kilmarnock call centre in 2010, doubling its workforce. 50 of the posts will be created in the next few months at the company, which assists in tracing debtors as well helping clients repay debts. Approximately 1 in every 220 people in Scotland were declared bankrupt in 2009, and statistics show the situation has been growing amongst those who are employed but do not have the equity in their house to pay off debts, as they may once have done.
Eurofound (2010), Mackenzie Hall, Business expansion in United Kingdom, factsheet number 70237, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/70237.