Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The call centre 2Touch has announced plans to create 203 new jobs in Sunderland. The new jobs are required due to the new contracts the company has secured with British Telecom. The new posts will be filled over the next six months.
Eurofound (2009), 2Touch, Business expansion in United Kingdom, factsheet number 69585, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/69585.