Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Supermarket giant Tesco has announced the creation of 800 customer service jobs in Scotland to support its finance operation. The centre, that opens in Glasgow next year, has received a £5m grant from the Scottish government which played an important part in selecting Glasgow as the location for the call centre.
Eurofound (2009), Tesco, Business expansion in United Kingdom, factsheet number 69408, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/69408.