Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Ventura, a Leeds based outsourcing firm providing call center services for National Rail Enquiries has announced that it is to transfer operations to India. The company said that the transfer of jobs was made for financial reasons and that as many staff as possible would be offered redeployment.
Eurofound (2009), Ventura, Offshoring/Delocalisation in United Kingdom, factsheet number 69291, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/69291.