The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
157 jobs Number of planned job losses
Announcement Date
6 July 2009
Employment effect (start)
1 August 2009
Foreseen end date
Description
Teleperformance USA, a company specialised in contact center management, has announced that it will lay off 157 employees in France. Additionally, the management envisages to implement a 'mobility plan' (plan de mobilité') affecting 318 employees and a 'redeployment plan' (plan de reclassement) for another 157 employees.
The redundancies are the result of a client's decision to reduce overcapacity and streamline some operations into fewer locations. Teleperformance management emphasized that the client's decision is not a reflection of level of performance at the affected sites, but rather a strategic move designed to rationalise resources.
Eurofound (2009), Teleperformance, Internal restructuring in France, factsheet number 69232, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/69232.
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