The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.2 - Activities of call centres
157 jobs Number of planned job losses
Announcement Date
6 July 2009
Employment effect (start)
1 August 2009
Foreseen end date
Description
Teleperformance USA, a company specialised in contact center management, has announced that it will lay off 157 employees in France. Additionally, the management envisages to implement a 'mobility plan' (plan de mobilité') affecting 318 employees and a 'redeployment plan' (plan de reclassement) for another 157 employees.
The redundancies are the result of a client's decision to reduce overcapacity and streamline some operations into fewer locations. Teleperformance management emphasized that the client's decision is not a reflection of level of performance at the affected sites, but rather a strategic move designed to rationalise resources.
Eurofound (2009), Teleperformance, Internal restructuring in France, factsheet number 69232, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/69232.