Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
RAC, a breakdown repair company, is to close its call centre at Bishopbriggs near Glasgow with the loss of all 100 jobs. The company has stated that it has made the cuts because of the "challenging times" facing the breakdown industry. The call centre is expected to close on 15 May 2009.
Eurofound (2009), RAC, Closure in United Kingdom, factsheet number 68174, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/68174.