Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The telemarketing company Qualytel has cancelled the contracts of 278 workers at its plant in Jerez, Spain. That is 110 redundancies more than the company announced 2 weeks ago. Since then, neither social dialogue nor pressuring methods have helped to ease the cutting of staff. All those affected work as operators for the mobile phone company Orange, which has broken its service agreement 11 months before it was due to end.
Eurofound (2009), Qualytel, Internal restructuring in Spain, factsheet number 68048, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/68048.