Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Galway-based medical insurer Cigna Healthcare has announced that it is to close over the next few months and all 180 staff are to be made redundant. The company, which is owned by the American Cigna Corporation, has blamed the current economic climate for the closure, as well as automation of claims processing. The intention is for the work to be relocated to existing Cigna locations in India and the Philippines.
Eurofound (2009), Cigna Healthcare, Closure in Ireland, factsheet number 68005, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/68005.