Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Avista Media has announced that it is to create 140 new jobs for consultants with the launch of a new contact centre in Legnica by late 2009. Employment will commence in February. Avista Media belongs to the Telefonia Dialog telecoms company; it already has a contact centre in Wrocław, serving its own subscribers as well as those of Polkomtel (operator of the Plus GSM mobile network). Customers calling the contact centres will receive information, activate services, change their fee plans, file complaints, etc.
Eurofound (2009), Avista Media, Business expansion in Poland, factsheet number 67888, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/67888.