Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Her Majesty’s Revenue and Customs (HMRC) has announced that it is to create a new contact centre at Lillyhall in West Cumbria. This will create three hundred and fifty new jobs. The move also secures 50 HMRC jobs at the contact centre in nearby Whitehaven. As of 14 September 2008 it is not known when the centre will open, although recruitment for positions at the centre has already started.
Eurofound (2008), HMRC, Business expansion in United Kingdom, factsheet number 67081, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/67081.