Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Portugal Telecom (PT), a global telecommunications operator, announced that it is to create 1, 2000 jobs with the creation of a new call centre in Santo Tirso, which is in a high unemployment area. In the recruitment process, priority will be given to candidates who completed secondary education. The company will invest over 5 million EUR in the new call centre.
Eurofound (2008), Portugal Telecom, Business expansion in Portugal, factsheet number 67037, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/67037.