Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
FEXCO, the customer service provider based in Killorglin, Kerry is to create 140 jobs following the launch of a new customer service partnership with Bord Gáis, the Irish state gas supplier for a five-year contract.
FEXCO was set-up in 1981 to operate Bureau de Change facilities throughout Ireland. Since then, FEXCO has become a multi-facetted company operating global payments through many individual products. These include the operation of Western Union Money Transfer, Dynamic Currency Conversion, Stockbroking, Vat Refunds, Call Centres, International Corporate Payments and Travel Related Services. The company has operations in Ireland, UK, Spain, Malta, Australia, Finland, Denmark, Sweden, USA and Dubai.
Eurofound (2008), FEXCO, Business expansion in Ireland, factsheet number 66658, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/66658.