Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
ING, the multi-national financial services group, has announced that it is to cut 850 jobs across Belgium. The job losses stem from the decision of the group to automate certain banking services within their Belgian branch network. The job losses will be implemented between the end of 2008 and the end of 2011. Management personnel at the firm have stated that no compulsory redundancies will be made and that the job losses will be achieved through a policy of not replacing retiring staff. ING employs 12,000 in Belgium.
Eurofound (2007), ING, Internal restructuring in Belgium, factsheet number 66061, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/66061.