The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
200 jobs Number of planned job creations
Announcement Date
23 May 2007
Employment effect (start)
1 August 2007
Foreseen end date
31 May 2008
Description
Waterford-based Rigney Dolphin plans to create 200 jobs at a new 5 million Euro customer support centre in the city. The company, which already employs about 900 staff at three facilities, hopes to open the 9,000sq m centre in early August. The jobs will be in customer service, relationship management and telemarketing. The new jobs will be created over a 12-month period. Rigney Dolphin was set up in 1990 by Waterford-based psychologist Frank Dolphin, who is the company's chairman. The company employs 250 people at a Vodafone call centre in Dundalk, Co Louth. In Dublin, it has 450 staff at support centres for Vodafone and Meteor. More than 200 staff are employed in Waterford, where it has contracts with car brands BMW, Peugeot, Hyundai, Fiat and Alpha Romeo; waste management company Greenstar; and telecoms group Perlico.
Sources
25 May 2007: The Irish Times
Citation
Eurofound (2007), Rigney Dolphin, Business expansion in Ireland, factsheet number 65418, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/65418.
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