The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
North East; Tees Valley and Durham; Hartlepool and Stockton-on-Tees
Location of affected unit(s)
Stockton
Sector
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
149 jobs Number of planned job losses
Announcement Date
9 March 2007
Employment effect (start)
Foreseen end date
Description
Virgin Media is to cut 149 jobs at a call centre it operates in Stockton. Virgin Media currently employs 450 people at the former NTL site at Preston Farm Business Park in Stockton. But it plans to consolidate customer service operations in Dudley, meaning a reduction of 149 staff on Teesside. The company said it hoped to offer those affected other roles on Teesside or relocation to sites at Dudley, Manchester and Birmingham. A Virgin Media spokeswoman said: 'We have placed 149 people at our Preston Farm Business Park in Teesside at risk of redundancy.'
He added: 'As part of our commitment to keep compulsory redundancies to an absolute minimum, we will be working with everyone affected by today's announcement to identify suitable redeployment opportunities within the business.'
'We realise this may be unsettling for employees, but we will do our utmost to redeploy as many affected employees as possible.'
Virgin Media was formed from the merger of cable TV firm NTL and Virgin Mobile. The firm's biggest shareholder is entrepreneur Sir Richard Branson. Virgin Media stressed the potential job losses were not connected to the company's legal row with satellite broadcaster BSkyB.
Sources
9 March 2007: BBC News
Citation
Eurofound (2007), Virgin Media, Relocation in United Kingdom, factsheet number 65071, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/65071.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
