Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Clientlogic, a US-owned call-centre, located in Swords, Dublin, which provides customer care and technical support to other companies, is to lay off 138 staff in a restructuring exercise. Staff work with a number of international firms using people with different world language skills. The firm intends to retain 400 staff at the Dublin site.
Eurofound (2007), Clientlogic, Internal restructuring in Ireland, factsheet number 64766, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/64766.