Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Transcom, a company that manages call centres for Orange (the French telecommunications company), has dismissed around 200 employees in Spain over the last year according to trade union Comisiones Obreras (CC.OO.). The trade union has announced on 14 December that the company has been delocalising those jobs to Latin America.
Eurofound (2006), Transcom WorldWide, Offshoring/Delocalisation in Spain, factsheet number 64610, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/64610.