Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The Flemish energy provider Luminus announced on 7 August 2006 its plans to open up a call centre in Liège. This responds to its aim to integrate the Walloon market. On 1 January 2007 the Belgian electricity market will be liberalized. In view to integrate the Walloon market, Luminus will establish a call center in Liège. About 150 people will be hired in order to answer customers questions.
Eurofound (2006), Luminus, Business expansion in Belgium, factsheet number 63889, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/63889.