Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Imagine Communications Group, an Irish Telecommunications firm, is to create 304 jobs at a call centre in Armagh. The jobs will be based at the A:Tek centre in the city, the enterprise group, Invest NI, announced on Monday. Invest NI has offered £2.44m support towards the jobs, which are expected to pump almost £4m in wages and salaries back into the local economy each year. 80 of the 304 people to be employed in the new company, Imagine Telecommunications NI, have already been recruited. The rest of the jobs will be created over the next few years.
Ian Murphy, Invest NI, said: 'Such a landmark investment by a high-growth Irish firm is indicative of the growing international confidence in Northern Ireland, following the recent announcement of ICICI One Source to create 1,000 jobs in Belfast and the North West.'
'Today's announcement clearly demonstrates the strength of Northern Ireland as the most cost-effective location on the British Isles for contact centre investment.'
Sean Bolger, chief executive of the Imagine Communications Group, said the key factor influencing the decision to locate in Armagh was the availability of a skilled, motivated and committed workforce.
Eurofound (2006), Imagine Communications Group, Business expansion in United Kingdom, factsheet number 63715, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/63715.