Cheltenham & Gloucester

Type
Offshoring/Delocalisation
Country
United Kingdom
Region
West Midlands (England); Herefordshire, Worcestershire and Warwickshire; Warwickshire CC
Location of affected unit(s)
Warwick
Sector
Adminstrative / Support Services
82 - Office administrative, office support and other business support activities
82.2 - Activities of call centres
82.2 - Activities of call centres
New offshoring locations
400 jobs
Number of planned job losses
Job loss
Announcement Date
16 November 2005
Employment effect (start)
Foreseen end date
31 December 2006

Description

Cheltenham & Gloucester is to close its mortgage application centre near Warwick, with the loss of up to 400 jobs. C&G, Lloyds TSB's mortgage arm, said the jobs would be transferred to Mumbai in India by the end of 2006; it has already switched more than 2,500 jobs to Mumbai in a cost-cutting drive - 1n 2004 the bank closed a call centre in Newcastle with the loss of 960 jobs.

Sources

  • 17 November 2005: The Guardian

Citation

Eurofound (2005), Cheltenham & Gloucester, Offshoring/Delocalisation in United Kingdom, factsheet number 62524, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/62524.