Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Dutch banking and insurance group ING Groep NV will cut 1,000 jobs at its Dutch insurance subsidiary Nationale-Nederlanden, aimed at reducing the annual costs by €235 million at the end of 2007. Nationale-Nederlanden has currently 6,200 full-time employees. A total of 200 full-time jobs will be cut before the end of 2005, mainly at Nationale-Nederlanden offices in the Hague and Rotterdam. A part of the jobs will be cut through natural attrition. For a large number of employees it will not be possible to be transferred within the organisation. The redundant employees will be helped by Nationale-Nederlanden in finding an appropriate job, within or outside the company. A mobility centre will be set up to support employees in finding a suitable position. In addition different training opportunities will be offered, ING said. The number of external consultants and part-time workers will decrease too. However, Nationale-Nederlanden will continue to invest in information technology (IT) systems and process innovation. This is necessary for increasing the productivity and efficiency, aimed at improving the customer service and strengthening the competitive position of the products, ING said.
Eurofound (2005), Nationale-Nederlanden, Internal restructuring in Netherlands, factsheet number 61880, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/61880.