Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Manpower will cut 128 jobs in Sweden as its contract with the telecom operator Telia on the outsourcing of customer services will not be extended. Telia has decided to operate its customer service division itself and to stop outsourcing customer services to Manpower. Three contact centres will be affected by this decision : Kristianstad (44 jobs), Härnösand (32 jobs), Halmstad (52 jobs).
Eurofound (2005), Manpower, Internal restructuring in Sweden, factsheet number 61458, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/61458.