Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Around 1,700 jobs will be suppressed at the RAC and Norwich Union to help pay for the £1.1 billion takeover of the roadside recovery company by Norwich Union's parent group, Aviva. Aviva said yesterday it will strip £80 million in costs out of the RAC by cutting 900 back-office jobs and merging call centres with Norwich Union offices around Britain. It will shift another 800 jobs offshore, adding to Aviva's growing presence in India. In 2004, Aviva cut 5,000 jobs in the UK, reducing its workforce to 28,000.
Eurofound (2005), Norwich Union, Offshoring/Delocalisation in United Kingdom, factsheet number 61248, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/61248.