Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The German airline company Lufthansa has decided to establish a new customer call centre in Brno that would employ about 100 people within 2008. As of June 2005, the tenth Lufthansa call centre will provide continuous services to customers from Central and Eastern Europe. The company has not mentioned the amount of the investment.
Eurofound (2005), Lufthansa, Business expansion in Czechia, factsheet number 61166, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/61166.