Type
Internal restructuring
Country
United Kingdom
Region
South West; Devon; Plymouth
Location of affected unit(s)
Sector
Information / Communication
Publishing Of Information; Production And Programming Of Audiovisual
Programming And Broadcasting Activities
60 - Programming and broadcasting activities

204 jobs
Number of planned job losses
Job loss
Announcement Date
25 November 2004
Employment effect (start)
Foreseen end date
1 March 2005

Description

Telewest Broadband is to close its call centre in Plymouth by March 2005 and 204 staff are facing redundancy.

The company said that it was planning to change the way it routed calls and had experienced a "significant reduction in call volumes".

The company said it was consulting all affected staff and that it would continue to have an employee base in the city.


Sources

  • 25 November 2004: BBC News

Citation

Eurofound (2004), Telewest Broadband, Internal restructuring in United Kingdom, factsheet number 60784, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60784.