Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Telewest Broadband is to close its call centre in Plymouth by March 2005 and 204 staff are facing redundancy.
The company said that it was planning to change the way it routed calls and had experienced a "significant reduction in call volumes".
The company said it was consulting all affected staff and that it would continue to have an employee base in the city.
Eurofound (2004), Telewest Broadband, Internal restructuring in United Kingdom, factsheet number 60784, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60784.