Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
A spokesperson confirmed that around 170 of the 2,100 jobs at the Dutch mobile division of KPN are expected to go by the beginning of 2005. The move is a result of tough competition in the mobile market. Around half the job cuts are a result of the introduction of newer technology at a customer service centre in Groningen, in the north of the Netherlands. Direct dismissals are expected to amount to less than 30.
Eurofound (2004), KPN, Internal restructuring in Netherlands, factsheet number 60564, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60564.