Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
HSBC plans to move 4,000 call centre and back office jobs to India, Malaysia and some in China. The jobs would be transfered over the next 2,5 years. The reason behind this reorganisation is to remain competitive. These job losses must be added to the 1,400 ones announced in July 2003.
Eurofound (2003), HSBC, Offshoring/Delocalisation in United Kingdom, factsheet number 60127, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60127.