Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
British Airways announcement of the loss of 400 call centre jobs means that the number of staff employed in its UK call centre operation has fallen from 2,300 in 2001 to 1,400 today. The latest closures will save BA more than £10m over the next five years.
Eurofound (2004), British Airways, Closure in United Kingdom, factsheet number 59937, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/59937.