Abbey

Type
Offshoring/Delocalisation
Country
United Kingdom
Region
Location of affected unit(s)
Warrington, Derby
Sector
Financial / Insurance/ Estate
64 - Financial service activities, except insurance and pension funding
64 - Financial service activities, except insurance and pension funding
64 - Financial service activities, except insurance and pension funding
New offshoring locations
400 jobs
Number of planned job losses
Job loss
Announcement Date
14 January 2004
Employment effect (start)
Foreseen end date

Description

Abbey, Britain's second biggest mortgage lender, announced it would shut its customer services centres in Warrington and Derby and transfer the jobs to Bangalore, India. The Abbey group is centring on its core-activity of retail banking. Unions protested and pointed out the inability of the Government to prevent these jobs from leaving the country. This announcement comes on the same day as that at Axa, outsourcing 230 jobs to India.

Sources

  • 14 January 2004: The Guardian

Citation

Eurofound (2004), Abbey, Offshoring/Delocalisation in United Kingdom, factsheet number 59224, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/59224.