Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Norwich Union, the biggest UK insurer, announced the transfer of 2,350 administrative jobs and IT jobs to India. 350 will be call centre jobs, the rest are support roles in administration, processing and IT. 80% of the cuts will be absorbed by current vacancies, staff turnover and voluntary redundancies. The rest (about 500 jobs)will be moved to other jobs, although the company said compulsory redundancies could not be ruled out.
Eurofound (2003), Norwich Union, Offshoring/Delocalisation in United Kingdom, factsheet number 59217, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/59217.