Norwich Union

Type
Offshoring/Delocalisation
Country
United Kingdom
Region
Location of affected unit(s)
Sector
Financial / Insurance/ Estate
65 - Insurance, reinsurance and pension funding, except compulsory social security
65 - Insurance, reinsurance and pension funding, except compulsory social security
65 - Insurance, reinsurance and pension funding, except compulsory social security
New offshoring locations
2,350 jobs
Number of planned job losses
Job loss
Announcement Date
2 December 2003
Employment effect (start)
Foreseen end date

Description

Norwich Union, the biggest UK insurer, announced the transfer of 2,350 administrative jobs and IT jobs to India. 350 will be call centre jobs, the rest are support roles in administration, processing and IT. 80% of the cuts will be absorbed by current vacancies, staff turnover and voluntary redundancies. The rest (about 500 jobs)will be moved to other jobs, although the company said compulsory redundancies could not be ruled out.

Sources

  • 2 December 2003: The Guardian

Citation

Eurofound (2003), Norwich Union, Offshoring/Delocalisation in United Kingdom, factsheet number 59217, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/59217.