Type
Internal restructuring
Country
Spain
Region
Location of affected unit(s)
Zaragoza, Barcelona
Sector
Adminstrative / Support Services
82 - Office administrative, office support and other business support activities
82.2 - Activities of call centres
82.20 - Activities of call centres

769 jobs
Number of planned job losses
Job loss
Announcement Date
29 April 2026
Employment effect (start)
29 May 2026
Foreseen end date

Description

Majorel, a Spanish call centre operator, has announced a large-scale collective redundancy plan (ERE) affecting 769 employees at its Zaragoza and Barcelona offices, and making this one of the most significant recent job cuts in the city.

The company has, for the first time in recent restructuring processes, cited economic losses since 2024 in addition to organisational and productive grounds. Trade unions have expressed scepticism, demanding detailed financial data to substantiate these claims.

The negotiation period will last one month, with several meetings scheduled throughout May. Unions have also strongly criticised the scale of the proposed cuts, describing the plan as disproportionate and warning that it could signal a gradual closure and relocation of activity. Some have called for industrial action, arguing that stable employment is being sacrificed while temporary workers continue to be hired.

The company experienced some restructring experiences in 2023, 2024 and 2026, with job losses of 223, 133 and 329 jobs, respectively. Majorel 2023-ES Majorel 2024-ES Majorel 2026-ES


Citation

Eurofound (2026), Majorel España, Internal restructuring in Spain, factsheet number 300250, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/300250.