Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
EE Limited is a UK telecommunications company. It is part of the BT Group, and like its parent company, it is strategically backshoring call centres to the UK and Ireland. It plans to create 100 new jobs in total, which will be spread across centres in Plymouth, North Tyneside, Merthyr and Ireland by the end of June 2016. By the end of the year (2016) EE plans to create 500 more new jobs.
Eurofound (2016), EE, Reshoring in United Kingdom, factsheet number 215, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/215.