Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Konecta, a Spanish customer care multinational, has announced the closure of its Ivrea and Asti sites in Piedmont by June 2026, requiring approximately 1,100 employees to transfer to Turin, around 700 from Ivrea and 400 from Asti. Whilst the company presents this as a reorganisation to concentrate operations and improve efficiency, no redundancies are formally declared.
The decision has sparked significant concern due to practical implications. Many employees, particularly women on part-time contracts earning between €750 and €1,100 monthly, face daily commutes exceeding three hours and substantial transport costs. Trade unions characterise this as disguised redundancy, arguing the transfer conditions are economically and practically unsustainable for workers with caring responsibilities.
Regional trade unions SLC CGIL, FISTEL CISL, and UILCOM UIL have initiated cooling-off procedures towards regional strike action, describing the decision as sudden and requesting genuine negotiation for territorial solutions. Multiple political actors have responded: Alleanza Verdi Sinistra has filed a regional council interrogation demanding intervention to prevent delocalisation; Movimento 5 Stelle and Lista Civica representatives have similarly raised concerns about territorial impoverishment.
Eurofound (2026), Konecta, Relocation in Italy, factsheet number 203894, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/203894.