Restructuring events
European Restructuring Monitor (ERM)
The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Teleperformance, a company operating in the call center industry, has announced the collective dismissal of 200 employees as part of an internal restructuring. The main reason given is related to cost control.
According to the National Union of Telecommunications and Audiovisual Workers (Sindicato Nacional dos Trabalhadores das Telecomunicações e Audiovisual, Sinttav), the affected workers have already begun to be contacted individually. It is Teleperformance’s first collective dismissal in Portugal. The process is wide-ranging, impacting not only agents but also middle management and support staff.
Eurofound (2025), Teleperformance, Internal restructuring in Portugal, factsheet number 203619, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/203619.