Restructuring events
European Restructuring Monitor (ERM)
The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
TIM is proceeding with Telecontact sale to newly-created DNA Srl (controlled by Gruppo Distribuzione Spa), externalising 1,591 employees, including 90 in Ivrea and 40 in Aosta, while 300 are currently externalised from Naples.
Update, 15/11/2025: Trade unions SLC-CGIL, Fistel-CISL, and Uilcom-UIL declared a national strike for November 17 following failed November 5 Ministry of Labor negotiations, with two-hour end-of-shift abstentions continuing through December 16.
Strike mobilisations will occur in Caltanissetta, Catanzaro, Naples, Rome, L'Aquila, Milan, Aosta, and Ivrea, with the main demonstration at the Poste Italiane headquarters in Rome (TIM's reference shareholder). Unions condemned the operation as lacking industrial logic, characterizing it as cost-reduction disguised as workforce transition toward public administration digitalisation through unspecified Poste Italiane partnership.
The transaction will transfer 3,380 total workers (including Gruppo Distribuzione employees), maintaining base salary elements, though Telecontact employees must renegotiate company-level agreements, nearly absent in Gruppo Distribuzione. UGL Telecomunicazioni (trade union) criticised insufficient guarantees, questioning why TIM cannot build internal requalification projects leveraging digitalisation opportunities.
Eurofound (2025), Telecontact, Outsourcing in Italy, factsheet number 203603, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/203603.