Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Concentrix, a leading US-based multinational specialising in outsourcing, technical support, and customer engagement services, opened on 6 October its second office in Lisbon, located in the Parque das Nações. This investment will create 500 new jobs, further strengthening the company’s presence in Portugal.
The company currently employs over 6,000 professionals of 82 nationalities across its existing seven offices in Portugal (Aveiro, Porto, Braga, and Lisbon).
At the global level, Concentrix employs 450,000 people and supports more than 2,000 clients worldwide
Eurofound (2025), Concentrix, Business expansion in Portugal, factsheet number 203470, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/203470.