Type
Internal restructuring
Country
World
Region
Location of affected unit(s)
Netherlands, Malaysia
Sector
Media
Programming, broadcasting, news agency and other content distribution activities
News agency and other content distribution activities
60.39 - Other content distribution activities

800 jobs
Number of planned job losses
Job loss
Announcement Date
11 October 2024
Employment effect (start)
11 October 2024
Foreseen end date

Description

Social media platform TikTok has announced that it will cut about 800 jobs worldwide.

The restructuring program will primarily affect content moderation teams. In the Netherlands, the company plans to close its moderation office in Amsterdam, affecting 300 jobs TikTok 2024-NL. Another 500 jobs will be cut in Malaysia.

The company shifts toward greater use of artificial intelligence (AI) for content moderation. The most prominent reason why these jobs are being cut is because TikTok wants to use AI for content moderation instead of employees, as 80% of harmful content is now removed automatically. Another reason for these job cuts in Malaysia is that the Malaysian government has decided that every big social media platform needs a license. This is necessary to have stricter guidelines for online content, according to the government. Despite increased AI usage, TikTok says human moderators remain necessary for interpreting nuanced and culturally specific content.

The company states that these changes are part of an ongoing effort to enhance its global content moderation strategy and improve efficiency.


Sources

Citation

Eurofound (2024), TikTok, Internal restructuring in World, factsheet number 202538, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/202538.