The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Alzenau, Bad Salzuflen, Bochum, Niederzier, Kassel, Leipzig, Stuttgart, Nuremberg
Sector
Wholesale / Retail Retail trade Non-specialised retail sale 47.12 - Other non-specialised retail sale
480 jobs Number of planned job losses
Announcement Date
18 February 2025
Employment effect (start)
Foreseen end date
31 August 2025
Description
Catalogue and online retailer Otto announced to cut 480 jobs in its call centres by the end of August 2025. The company stated that changed customer preferences, a weak economy and strong competition have led to this decision.
The call centres in Alzenau, Bad Salzuflen, Bochum, Niederzier, Kassel, Leipzig, Stuttgart, Nuremberg will be closed due to a decline in phone orders. Affected employees will be offered severance pay or will be placed in a transfer agency, tasked with supporting the redundant employees in finding a new job.
Customer services in Magdeburg, Neubrandenburg, Hamburg, Dresden and Erfurt will continue as before. Around 700 employees are employed at these sites.
Eurofound (2025), Otto, Closure in Germany, factsheet number 202406, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/202406.
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