Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
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KLM, the Dutch airline company and part of the Air France-KLM Group, has announced the reduction of 250 office jobs at its headquarters and other office locations in the Netherlands. The job cuts are part of a broader internal restructuring aimed at reducing costs and improving profit margins. The company is undertaking a €450 million cost-saving initiative due to financial challenges, including pilot shortages, staff constraints, and supply chain disruptions affecting aircraft maintenance. The job reductions will affect office functions but do not directly impact operational staff such as flight crews and ground personnel.
Trade union De Unie has criticized the lack of consultation regarding the layoffs and is advocating for alternatives to compulsory redundancies, such as voluntary exit schemes, which proved effective during the COVID-19 crisis. KLM continues broader labour negotiations, including discussions on increasing pilots’ retirement age from 58.
Eurofound (2025), KLM, Internal restructuring in Netherlands, factsheet number 202320, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/202320.