Type
Internal restructuring
Country
France
Region
Location of affected unit(s)
Sector
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities Of Call Centres

598 jobs
Number of planned job losses
Job loss
Announcement Date
19 November 2024
Employment effect (start)
19 November 2024
Foreseen end date

Description

Teleperformance, the French multinational specializing in call centre services, has announced plans to open 598 voluntary job departures as part of an internal restructuring effort. This move aims to address ongoing structural challenges, particularly related to competitiveness and represents a significant reduction of its French workforce.

With around 1,872 employees in France, the proposed restructuring will reduce approximately one-third of the company’s local staff. On a global scale, Teleperformance employs around 492,000 workers across 100 countries as of 2023.

Several prior large restructurings have been recorded in the ERM database, the company implemented a job-cutting plan affecting 240 workers in France in 2018 Teleperformance 2018 - FR.


Sources

Citation

Eurofound (2024), Teleperformance, Internal restructuring in France, factsheet number 201968, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/201968.